About This Course

Executive and personal assistants play an indispensable role in organizational success, ensuring that managers and teams function seamlessly. This course equips participants with the essential skills to thrive in these roles, from mastering time management to maintaining confidentiality. Whether it’s managing schedules, handling communications, or acting as a gatekeeper, participants will gain the tools and knowledge to support executives effectively and professionally.

Course Objectives

By completing this course, participants will:

• Adapt to different management styles and provide tailored support.
• Communicate effectively across written, verbal, and nonverbal channels.
• Enhance their time management and prioritization skills.
• Learn techniques for managing and organizing meetings.
• Act as an efficient gatekeeper while upholding professionalism.
• Master the use of tools and resources that streamline daily operations.

Audience

This course is suitable for:

• Aspiring executive or personal assistants looking to develop essential skills.
• Current assistants seeking to enhance their effectiveness and efficiency.
• Professionals transitioning to administrative roles requiring soft skills and organizational expertise.
• Managers or supervisors who want to understand the assistant role for better collaboration.

Prerequisites

There are no prerequisites for this course. It is open to anyone interested in building the skills needed to excel as an executive or personal assistant.

Course Outline

• Working with Your Manager
• Administrative Soft Skills
• Effective Time Management
• Meeting Management
• Tools of the Trade (I)
• Tools of the Trade (II)
• Being an Effective Gatekeeper
• Organizational Skills
• Confidentiality Guidelines
• Special Tasks