About This Course:

Effective administrative skills are the foundation of success in today’s fast-paced work environment. From managing tasks efficiently to communicating effectively, strong administrative support ensures that operations run smoothly and goals are achieved. This workshop equips participants with essential skills to optimize their performance and enhance organizational productivity.

Administrative assistants are the backbone of most office environments, working quietly in the background to ensure that everything operates smoothly and efficiently. Whether you are new to the role or an experienced professional, this course offers tools and techniques to enhance your effectiveness and value in the workplace.

In the Administrative Support course, participants will learn core skills to efficiently use resources, manage time, and communicate effectively while collaborating with others. The practices introduced in this course can help participants adopt new habits and behaviors that foster personal and professional growth. By consistently applying these concepts, administrative professionals can excel in their roles and make meaningful contributions to their organizations.

Course Objectives:

• Get organized to handle tasks and information with efficiency.
• Manage time effectively to maximize productivity.
• Prioritize tasks to ensure important goals are met.
• Handle special assignments with focus and precision.
• Improve verbal and non-verbal communication skills.
• Build self-empowerment to take initiative and lead with confidence.
• Work effectively with managers to foster collaboration and understanding.
• Recognize the importance of self-care to maintain balance and well-being.

Audience:

This course is suitable for:

• New administrative assistants looking to build a strong foundation in their role.
• Experienced administrative professionals seeking to refine their skills and increase their value to the organization.
• Office managers aiming to enhance their team’s administrative support capabilities.
• Individuals aspiring to transition into administrative roles and seeking practical tools to succeed.
• Anyone looking to improve their organizational, communication, and collaboration skills.

Prerequisites:

There are no prerequisites for this course. Participants of all experience levels are welcome.

Course Outline:

• Getting Organized (I)
• Getting Organized (II)
• Managing Time
• Getting It All Done On Time
• Special Tasks
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Empowering Yourself
• The Team of Two
• Taking Care of Yourself