About This Course

Communication is the cornerstone of personal and professional success. The Communication Strategies workshop equips participants with tools and techniques to communicate effectively, overcome barriers, and build meaningful connections. From mastering verbal and non-verbal cues to enhancing listening and speaking skills, this course lays the foundation for stronger relationships and impactful interactions.

Whether you’re leading a team, resolving conflicts, or networking, this course provides a practical framework to elevate your communication skills and foster collaboration in any setting.

Course Objectives

By the end of this workshop, participants will:

• Understand the principles and processes of effective communication.

• Recognize and address barriers to clear communication.

• Master paraverbal and non-verbal communication techniques.

• Use the STAR method to deliver structured and impactful messages.

• Develop active listening skills and ask meaningful questions.

• Engage in appreciative inquiry to foster understanding and connection.

• Navigate and lead conversations with confidence and professionalism.

• Implement advanced strategies for conflict resolution and relationship-building.

Audience

This course is suitable for:

• Professionals looking to enhance workplace communication.

• Leaders and managers aiming to build stronger teams.

• Customer service representatives and sales professionals.

• Individuals seeking to improve personal and professional relationships.

Prerequisites

There are no prerequisites for this course. It is open to anyone who wants to improve their communication skills and adapt to various interpersonal scenarios.

Course Outline

• The Big Picture

• Understanding Communication Barriers

• Paraverbal Communication Skills

• Non-Verbal Communication

• Speaking Like a Star

• Listening Skills

• Asking Good Questions

• Appreciative Inquiry

• Mastering the Art of Conversation

• Advanced Communication Skills