About This Course
Generational diversity in the workplace brings a wealth of perspectives, creativity, and experience. However, it can also lead to communication challenges and misunderstandings. This course provides participants with the tools to bridge generational gaps, foster collaboration, and harness the strengths of diverse age groups. Through understanding generational characteristics and learning conflict resolution techniques, participants will be equipped to turn differences into a powerful organizational asset.
Course Objectives
By completing this course, participants will:
- Explore the history and defining characteristics of Traditionalists, Baby Boomers, Generation X, Millennials (Gen Y), and Generation Z.
- Understand the unique strengths and perspectives each generation contributes to the workplace.
- Discover strategies for finding common ground and fostering mutual understanding among team members.
- Learn conflict management techniques tailored to multigenerational teams.
- Leverage generational diversity to improve collaboration, innovation, and workplace culture.
Audience
This course is suitable for:
- Managers and team leaders looking to foster better collaboration among diverse age groups.
- HR professionals aiming to create inclusive policies and practices for multigenerational teams.
- Employees who want to improve communication and teamwork across generations.
- Anyone interested in understanding and leveraging generational diversity to enhance workplace dynamics.
Prerequisites
There are no prerequisites for this course. It is open to anyone interested in improving their ability to work and communicate across generational lines.
Course Outline
- History
- Traditionalist
- Baby Boomers
- Generation X
- Generation Y
- Generation Z
- Differences Between
- Finding Common Ground
- Conflict Management (I)
- Conflict Management (II)
