About This Course

Social intelligence is the ability to navigate social environments with awareness, empathy, and confidence. It plays a crucial role in building relationships, fostering teamwork, and creating meaningful connections in both personal and professional settings. This course equips participants with the tools to enhance their interpersonal skills, improve communication, and develop a deeper understanding of social dynamics. By mastering these skills, individuals can build stronger relationships, communicate more effectively, and positively influence their social interactions.

Course Objectives

By the end of this course, participants will:

• Develop awareness of personal behaviors and their impact on others.
• Cultivate empathy to better understand and connect with others’ perspectives.
• Learn and apply active listening techniques to improve communication.
• Communicate effectively in interpersonal interactions with clarity and tact.
• Recognize and interpret social cues to navigate interactions smoothly.
• Identify appropriate conversation topics for different social contexts.
• Understand and use body language to convey messages and build rapport.

Audience

This course is suitable for:

• Professionals looking to enhance their communication and interpersonal skills.
• Leaders and managers aiming to build stronger workplace relationships.
• Customer service representatives and sales professionals who interact with clients regularly.
• Individuals who want to improve their social confidence and influence.
• Anyone interested in developing better people skills for personal and professional growth.

Prerequisites

There are no prerequisites for this course. It is open to individuals of all backgrounds and experience levels.

Course Outline

• Increase Your Self-Awareness
• The Keys to Empathy
• Active Listening
• Insight on Behavior
• Communication
• Social Cues (I)
• Social Cues (II)
• Conversation Skills
• Body Language
• Building Rapport